Practicing Humanistic Management Through Compassionate Listening and Constructive Feedback

The concept of humanistic management has been making waves in the workforce for a while, but many employers may still not quite understand what it means or how to implement it. A great place to start working toward this management strategy is by focusing on compassionate listening and feedback. Understanding why humanistic management is important and how communication plays a major role in it is the first step toward beginning to implement these practices into your own office environment.

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Celeste Diaz Ferraro: PhD candidate, Penn State University, SMEAL College of Business

Celeste Diaz Ferraro, a PhD candidate in management, organization studies and social thought at Penn State University, joined IHMA in 2017 to engage in a vibrant community bridging the divide between scholars and practitioners. Her research attempts to uncover ways business can be used as a tool to support human dignity, well-being and resilience, while her teaching and public engagement help individuals and communities leverage this knowledge for impact.

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